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Building Resuscitation Excellence Workshop with Jen Hayes

Date:
March 10, 2026 - March 10, 2026
Location:
RBWH Education Centre, Seminar Room 2

This intensive workshop is designed for resuscitation educators and trainers who want to transform CPR quality and team performance in their organisations.

Jennifer Hayes will take participants on a deep dive into the data-driven approach that led CHOC Children’s Hospital to be featured in ILCOR’s “10 Steps to Improve IHCA Outcomes.” Moving beyond the morning’s overview, this workshop provides actionable strategies for implementing sustainable quality improvement initiatives.

You’ll learn how to leverage data to drive culture change, build high-performing code teams, and develop training programs that translate to real-world improvements in patient outcomes.

Programme

TimeSession
1:30 – 2:00Building Resuscitation Excellence – A Data-Driven Approach
2:00 – 2:30Training for Excellence – Building a High-Performance Code Team

Session Details

Part 1: Building Resuscitation Excellence

A comprehensive look at the systems and processes that drive sustained improvement:

  • Deep dive into the ILCOR 10 Steps framework with real implementation examples
  • Strategies for collecting, analysing, and acting on CPR quality data
  • Creating CPR quality report cards that change culture
  • Overcoming resistance: How to get buy-in when “no one believes the data”
  • Using Plan-Do-Study-Act (PDSA) cycles for continuous improvement
  • Building organisational resuscitation goals that elevate visibility

Part 2: Training for Excellence

Practical approaches to developing high-performing code teams:

  • Team choreography and role allocation—the first five minutes
  • The power of CPR feedback devices and how to train staff to use them
  • Debrief with Data: Structured feedback that drives improvement
  • Moving from annual BLS recertification to quarterly training models
  • Mock code drills: frequency, design, and measurement

Learning Objectives

By attending this workshop, participants will:

  • Master the ILCOR 10 Steps framework – Understand how to apply each step in your organisation
  • Develop data-driven improvement strategies – Learn to collect and use data that motivates change
  • Build high-performing code teams – Implement structured approaches to team training and choreography
  • Create sustainable quality improvement programs – Design initiatives that maintain momentum beyond the initial enthusiasm

Who Should Attend

This workshop is specifically designed for:

  • ALS and BLS Faculty, Trainers & Resource People
  • Resuscitation and Medical Emergency Response team members
  • Clinical Educators
  • Senior nursing and medical leaders interested in resuscitation improvement

Prerequisite: Participants should ideally have attended the morning session “Improving Outcomes from Cardiac Arrest” for full context, though this is not mandatory.

About the Presenter

Jennifer Hayes, MSN, RN, CCRN-K is the Supervisor of Resuscitation and Simulation Programs at Children’s Hospital of Orange County (CHOC) in Southern California. With over 22 years of experience at CHOC, including 11 years as a PICU nurse and 6 years as a Clinical Educator, she now oversees all aspects of resuscitation quality, education, and simulation.

Jennifer is passionate about data-driven quality improvement and has led CHOC’s transformation from 3.2% to 59% AHA-compliant CPR quality. Her work has contributed to improved survival outcomes and has been featured internationally, including as a case study in ILCOR’s “10 Steps to Improve IHCA Outcomes.”

As a sudden cardiac arrest survivor herself, Jennifer brings a uniquely personal perspective to her work.

Register for This Event